02-14-2020 11:52 AM
I am running Mojave
MG PIXMA 6220
Printing functions works great but when bringing up the print que, I have two buttons, Pause. and Settings, on the left side of the print que but no Scan button on the right side. This is how I have always scanned - by using that button. I wouln't know of any other way to scan. I have installed all the print and scan drivers from the canon support page to no avail. The Scan button does not show up on either of my two laptops - 13" MacBook Pro and a 12" MacBook - both running 10.14.6. Any suggestions?
Solved! Go to Solution.
02-14-2020 02:22 PM
The MG6220 is only supported on Mac OS up to 10.13. Canon drivers and scanning software are not available for later versions of Mac OS.
On option I can offer is the Canon Upgrade Program, a one-time discount on the purchase of a replacement. If you're interested, more information is available through our phone-based Canon Direct agents at (866) 443-8002.
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