cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Scanner Preview is perfect but actual scan is static. MX922 on a MAC

BAMStudio
Apprentice

Up until the past couple days my scanner has worked perfectly, it's less than a year old.  Now, in Canon IJ Scan Utility the preview comes up perfect, but when I try to save it, the saved file is a black and white static field, like old TVs without reception.   

 

I'm running OSX 10.9.2, everything is up to date (I think),  and suddenly this problem has brought my scanning abilities to a hault.

 

Is there a fix?

 

Here' is a snapshot of my preview screen, 

Screen Shot 2014-05-04 at 3.56.47 PM.png

 

this is how it saves

Adam S going away posters 2014_20140425_0001.jpg

 

help?

0 REPLIES 0
Announcements