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New Contributor
Posts: 2
Registered: ‎12-08-2017
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Scan when color cartridge's are out of ink?

Hello, Please advise as to why I am unable to print black and white or scan without the color cartridge's. Thanks. 

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Moderator
Posts: 1,845
Registered: ‎07-08-2013

Re: Scan when color cartridge's are out of ink?

Hi, JBF!

So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF

Thanks and have a great day!

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New Contributor
Posts: 2
Registered: ‎12-08-2017

Re: Scan when color cartridge's are out of ink?

Thanks, figured it out. Just have to hold the red triangle button down for a few seconds.
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New Contributor
Posts: 2
Registered: ‎02-23-2018

Re: Scan when color cartridge's are out of ink?

How to proceed scanning if my MX850 scanner out of ink?
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