05-04-2020 12:48 PM
I am unable to use the Scan to Webmail option for Gmail on Pixma TR8520.
Everything works fine and moves along on the printer screen until it asks to select a Google account and then click on Allow
Tapping on Allow does not do anything. It makes a sound but nothing happens. Can't get to the next section as a result.
Firmware on the printer is the lastest available.
Has anyone been able to get this to work on this same (or similar model)?
05-04-2020 10:49 PM
Greetings,
What is the printer connected to?
~Rick
Bay Area - CA
~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10
~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It05-04-2020 11:05 PM
05-13-2020 01:26 PM - edited 05-13-2020 01:27 PM
Hi JetRocket11,
We have recognized this issue and are currently working on a solution. I will post here once this solution has been released.
08-05-2020 01:20 AM
Just posting a "me too", letting the product team know there are users out here very interested in a resolution to the issue. Thank you for continuing to look into it!
08-05-2020 10:15 AM
Also looking forward to the update. My printer is still on firmware 1.140
09-26-2020 08:39 PM
I have the same issue. When can we expect a fix?
09-28-2020 04:18 PM
I am also still waiting. Since May.
Any updates Patrick or anyone else from Canon support?
10-21-2020 11:00 AM
Patrick,
Can you provide an update on this issue, now going on 5 months at least?
Thank you.
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
09/26/2023: New firmware updates are available.
CN-E45-135mm T 2.4 L F - Version 1.4.0
EOS 1DX Mark III - Version 1.8.0
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
PowerShot Elph 360HS - Version 1.1.0.0
PowerShot SX420 IS - Version 1.1.0.0
PowerShot 620 HS - Version 1.1.0.0
PowerShot SX720 HS - Version 1.1.0.0
PowerShot G1X Mark III - Version 1.1.0.0
PowerShot G7X Mark II - Version 1.2.0.0
PowerShot G9X Mark II - Version 1.1.0.0
03/30/2023: New firmware updates are available.
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.