05-04-2020 12:48 PM
I am unable to use the Scan to Webmail option for Gmail on Pixma TR8520.
Everything works fine and moves along on the printer screen until it asks to select a Google account and then click on Allow
Tapping on Allow does not do anything. It makes a sound but nothing happens. Can't get to the next section as a result.
Firmware on the printer is the lastest available.
Has anyone been able to get this to work on this same (or similar model)?
05-04-2020 10:49 PM
What is the printer connected to?
05-04-2020 11:05 PM
05-13-2020 01:26 PM - edited 05-13-2020 01:27 PM
We have recognized this issue and are currently working on a solution. I will post here once this solution has been released.