STUCK INK CARTRIDGE IN MG3620

[bpc5475]

I put an incorrect size black ink cartridge in during initial setup and now I cannot get the inkwells to go to the proper position so I can change it. Please help!!!

[Patrick]

Hi bpc5475,

It is recommended that you contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com