01-19-2021 06:15 AM - last edited on 01-19-2021 08:11 AM by Tiffany
Received a new laptop and needing to re-establish connection with a previously working printer.
I downloaded latest driver from the canon website - called win-mx470-1_1-ucd
I uploaded the printer's firmware version
I have tried to run the install as "Run as Administrator"
My internet is connected.
I keep receiving the "Information Acquisition Error" when trying to run the .exe file.
I have also tried updating the .exe and turning into .zip and running the "MSETUP4.EXE" directly as administrator and keep receiving the same error.
Any help would be greatly appreciated.
Thank you in advance
Christina
1/19 - super pumped as I resolved it myself.
I used netplwiz to associate myself as an Administrator, then re-logged in and it worked. See below for steps.
<link removed per forum guidelines>
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
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