Recently updated OS; trouble with scanner; driver re-install not helping

[Hybrisaur]

I recently updated my mac's OS, and now my MG2220 won't scan properly; My Image Garden simply displays question marks. I went to the web site and downloaded the updated drivers, but unfortunately it hasn't helped. Hoping you could shed some light on this. Thanks!

[Tara_N]

Hi, Hybrisaur!

So that the Community can help you better, we will need to know exactly which operating system is running on your computer. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

[Hybrisaur]

Hello! I went back over to the drivers available on the site, and lo and behold, I had forgotten to install one. Which I then did. So, many thanks for your reply, fortunately the issue is now resolved. Cheers!