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New Contributor
Posts: 1
Registered: ‎02-22-2017

Re: printer won't detect new full print cartridge

Hello brand new cannon mg3620 mot recognizeing ink cartrige. Please help
Product Expert
Posts: 3,798
Registered: ‎07-28-2014

Re: printer won't detect new full print cartridge

Hi Noreaga,

 

Please remove the ink cartridge and verify that all packing material and tape has been removed.  Reinsert the ink cartridge into your PIXMA MG3620.

 

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI

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