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New Contributor
Posts: 1
Registered: ‎12-03-2016

Re: how to prevent my printer from shadowing the character

windows 10
dell laptop
Canon Pixma mg5420
Support Code 5100
Says to stop printing.
and i can't clear the code.
the Printer is not printing anything
Product Expert
Posts: 2,539
Registered: ‎07-28-2014

Re: how to prevent my printer from shadowing the character

Hi JohnRxB,

 

It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.

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