06-16-2018 04:01 PM
I am new here too, can not find were to ask for help so am tring in this post.
my MG6220 is not printing the correct colors - red with a tinge of black is what the font colors are coming out as.
did all the maintenance a few times, still no black ink coming thru-changed ink cart. too??
06-18-2018 11:40 AM
Hello.
If the printing issues persist after cleanings have been done, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
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