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Occasional Contributor
Posts: 5
Registered: ‎01-02-2019

Re: Canon MG5700 printer -printing words with a double shadow.

My printer has suddlenly started pringting some words wiht a shadow. Only now and then (it is random) in a single document! Do the heads need cleaning?

Thank you.


@MaddydNielsen wrote:

Thank you - that seems to have worked.

Hopefully it will continue!

Maddy Nielsen.

 


 

Product Expert
Posts: 301
Registered: ‎11-19-2018

Re: Canon MG5700 printer -printing words with a double shadow.

[ Edited ]

Hi MaddyDNielsen,

 

I would recommend performing a nozzle cleaning. Please click HERE for the steps. Once the cleaning is done, please print the nozzle check and compare it to the nozzle check that opens by clicking the article I sent you.

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Occasional Contributor
Posts: 5
Registered: ‎01-02-2019

Re: Canon MG5700 printer -printing words with a double shadow.

Thank you. Will give this a try.

Occasional Contributor
Posts: 5
Registered: ‎01-02-2019

Re: Canon MG5700 printer -printing words with a double shadow.

Cleaned the nozzle and also did a  deep clean on the print head. Also did an alignment but shadows still there and print hard to read at times!

 

HELP - any other suggesttions?

 

Tahnks,

maddy.

 

Product Expert
Posts: 301
Registered: ‎11-19-2018

Re: Canon MG5700 printer -printing words with a double shadow.

Hi MaddyDNielsen,

 

You can try cleaning the encoder/timing strip in the printer. Please click HERE for the steps to clean the encoder/timing strip.

 

Does this help resolve the issue described?  If so, please click the Accept as Solution button so that others may find the answer as well.

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