09-02-2017 11:17 AM
The canon quick menu app on my IMac (Sierra) does not recognize the folders that I created to store my images.
i have tried all of the obvious but none of these personal folders appear.
Is there something I can do to use quick menu with my folders.
09-02-2017 11:51 AM
Welcome to the Canon Forum! So that the Community can help you better, we will need to know what model Canon equipment you are using. Any other details you'd like to give will only help the Community better understand your issue.
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09-02-2017 03:43 PM
If you are trying to access the folders that you created on the memory card in the camera, then that's the problem. You need to download the files from the camera to your computer, where you can work with them however you wish.