08-07-2020 02:53 PM
This error indicates that the My Image Garden program is not able to access the default save location. Please try the following adjustment to work around this:
1. In the IJ Scan Utility, click Settings.
2. Click the Scangear tab on the left.
3. In the "open with an application" area, change this to Finder.
4. Repeat this adjustment for any of the tabs on the left (Photo, Document, Etc..) as necessary.
5. Click OK.
Once this has been done, try scanning to test the adjustment.
08-08-2020 02:33 AM
That works great for me.
The scanner is still greyed out in the image garden, but I can scan from the IJ Scan Utility and the document location automatically opens in finder.
Great job and you really are a product expert!
08-08-2020 11:15 AM
I'm using a Canon PIXMA MG2450.
On my old Epson scanner I could scan images, save them as jpegs I think it was, and edit them using photoshop etc. But my new Canon printer/scanner comes with a programme called My Image Garden. I do NOT want to use any of the functions of My Image Garden, it is of no use or interest to me. I just want to scan images and store them where I can find them. My Image Garden only offer option of storing them as pdf.
Can I use the Canon scanner to scan images and NOT put them in My Image Garden, and if so how do I do this?
Go to Canon Utilities> UScan Utility. To get a JPEG form instead of a PDF choose Photo instead of Document.