08-11-2014 06:15 PM
08-11-2014 06:35 PM
Hi!
To ensure the most accurate information is provided, we will need to know the printer model you are using, how it is connected (Ex. USB or wireless), as well as the version of Windows or Mac in use.
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
08-12-2014 11:08 AM
I have a Canon pixma MX340. It is hooked to the MAC computer
08-25-2014 11:24 AM
Hi emersoncanon,
To resolve this, please follow these steps:
1. Click on the Apple Menu.
2. Click on System Preferences.
3. Click on Print and Fax under Hardware.
4. Highlight any PIXMA MX340 and click the <-> to remove it. Click Yes to remove the driver. Repeat until all PIXMA MX340s are removed.
5. Click the <+> to add a printer.
6. In the Printer Browser, click the More Printers button.
7. Click on Canon IJ Network in this list to highlight it and click Add.
Printing should now be possible.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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