01-11-2020 06:21 PM
I have a Pixma IP110 which has NEVER had a paper jam that I can remember but is now uselss because the machine insists that paper is jammed. Everything looks absolutely clean inside, the rollers are rolling smoothly and I've tried the suggestions. It;s several years old but has rarely been used. I doubt I will try Canon again.
01-11-2020 06:47 PM
Now the Canon Pixma IP110 is working perfectly. I did what someone suggested: I turned off both the computer and the Canon and restarted - plus because the printer seemed to have trouble printing off the web I downloaded the documents from the web - and they all printed perfectly --- go figure. Thanks the person who saved me from buying a new printer.
12-01-2020 01:01 PM - edited 12-01-2020 01:01 PM
Hi, ptkenanderson! If you're referring to 1-800-OK-CANON (1-800-652-2666), that number has belonged to Canon USA for a very long time. The same number is also used by our colleagues Canon Canada and which company you reach will depend on which side of the border you're on. If you're in a different country, you can get in contact with the Canon company in your region by visiting THIS LINK and clicking on the map.
Hope this helps!