07-06-2013 10:41 AM
07-06-2013 11:24 AM
07-08-2013 08:21 PM
If you have already verified that there are no paper jams or obstructions in the printer, ensured that the paper guides in the cassette are snug against the paper, and have performed at least three roller cleanings on the printer and are still experiencing the same issue, the printer will require servicing. Please click on the Contact Us link below to obtain your servicing options.
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06-19-2015 12:35 PM
09-08-2015 10:04 AM
From the Home menu, select "Setup". From there you can select "Device Settings" to access the Plain Paper Feed Settings adjustment.
If additional assistance is needed, find more help at Contact Us.