Canon Community Canon Community
 


Reply
Highlighted
New Contributor
Posts: 1
Registered: ‎04-08-2019

Printer problem

After a paper jam, printer canon MX452 has hard time pulling next page as well as blurred prints when it finally does
Highlighted
Esteemed Contributor
Posts: 2,364
Registered: ‎11-19-2017

Re: Printer problem

Can't comment on the feed issue.  The printer won't damage itself if it encounters a jam.  Forcecibly removing a jam is a different story. 

 

Blurry printing.  Try a print head alignment

~Rick
Bay Area - CA
~6D2 ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100
Highlighted
Product Expert
Posts: 1,071
Registered: ‎11-19-2018

Re: Printer problem

HI Junek,

 

I recommend performing a roller cleaning. Please click HERE for the steps.

 

If the print alignment does not solve your blurry printing, the issue is most likely caused by splattered ink or smeared grease on the printer's encoder film after the paper jam. 

 

In order to resolve this issue, please clean the encoder film.  It is a clear plastic strip inside the printer that is responsible for aligning the prints.  Please use cotton swabs moistened with alcohol or glass cleaner (better).  Clean the film several times, even if it appears clean. For complete instructions, click HERE.  

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement