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PIXMA MG7720 New Ink Cartridges Not Registering

alexa2018
Apprentice

I have a canon pixma MG7720 and I just replaced the Gray and Black ink cartridge that were completely empty with new ones and the are not registering what can I do

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

Make sure that new, genuine Canon brand ink tanks are being used with the printer.  Also, ensure that you are using the correct series of ink tanks for your product.

 

If you continue to have difficulties, find more help at Contact Us.

 

 

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