04-08-2019 10:14 AM
Can't comment on the feed issue. The printer won't damage itself if it encounters a jam. Forcecibly removing a jam is a different story.
Blurry printing. Try a print head alignment
04-15-2019 03:17 PM
I recommend performing a roller cleaning. Please click HERE for the steps.
If the print alignment does not solve your blurry printing, the issue is most likely caused by splattered ink or smeared grease on the printer's encoder film after the paper jam.
In order to resolve this issue, please clean the encoder film. It is a clear plastic strip inside the printer that is responsible for aligning the prints. Please use cotton swabs moistened with alcohol or glass cleaner (better). Clean the film several times, even if it appears clean. For complete instructions, click HERE.
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