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New Contributor
Posts: 2
Registered: ‎01-23-2019

Printer not printing

MG6320 - stopped printing. Have run nozzle check and head alignment - no print on test pages.

 

Ink cartridges are fine. HELP!

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Product Expert
Posts: 1,071
Registered: ‎11-19-2018

Re: Printer not printing

Hi barryetc,

 

I recommend performing a deep cleaning. Please click HERE for the steps. After the cleaning, please print the nozzle check again and let us know what parts of the check are missing.

 

We look forward to hearing back from you.

 

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