03-08-2019 12:40 PM - edited 03-08-2019 12:41 PM
PIXMA TS 6020 on a MAC os 10-13.6
Up till yesterday i had to turn my printer on BEFORE i stared my computer.if not I would get not connected notice, now thats all i get. if I bring up the printer pop up screen and click on Scanner it works.and i get a scanned image??
And i am not very computer savvy
03-12-2019 01:07 PM
Hi junkmansj,
Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).
We look forward to hearing from you.
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