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Printer is printing a light yellow haze over the paper

keefer1
Apprentice

I'm using the MG5320.  I'm printing on 5x7 mat photo paper.  I'm making a 5x7 white canvas to lay images on top.  If I print borderless (with a smaller image), the printer prints yellow outside the image to the edge when it should just remain white.  If I print with a border, the printer prints yellow outside the image up unitl 1/8in from the edge of the paper. 

 

And yes, I'm sure the canvas is white.  I get professional prints made outside the home with no issues.  I've been doing it this way for years with multiple printers with no problems.  

 

Any possible solutions?  

 

Thanks in advance. 

1 REPLY 1

BillS
Mentor

Hi keefer1,

 

A good first step for any print quality issue is to perform a nozzle check to ensure the ink is being properly distributed.  I have included full instructions for printing the nozzle check HERE.  If the black grid pattern or any of the color bars are streaked or missing, a cleaning may be required.

 

This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.

 

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