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Printer is in an error state on one computer.

tae111
Contributor

I have a MG7700 series printer that is networked between two desktop computers in my house. Hard wired not wifi.  For over a year it was working fine. Now when I try to print from the down stairs computer I get a message that says printer is in an error state. I can bring up the cue and see the print job but I can't seem to fix this issue. Any suggestions?

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

So we can better assist you, please tell us what version of Windows or Mac OSX is on the computer.  Once we have this information we will try to assist you further.

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