04-01-2020 10:54 AM
I have a MG7700 series printer that is networked between two desktop computers in my house. Hard wired not wifi. For over a year it was working fine. Now when I try to print from the down stairs computer I get a message that says printer is in an error state. I can bring up the cue and see the print job but I can't seem to fix this issue. Any suggestions?
04-02-2020 03:54 PM
So we can better assist you, please tell us what version of Windows or Mac OSX is on the computer. Once we have this information we will try to assist you further.