12-08-2019 07:11 PM
When printing my printer will pull the paper in about a quarter ways down, then the rollers stop and it won't do anything. This is a brand new printer we bought it only about a month ago and rarely use it, and it is also the second one. The same thing happened to the first one. Any help is welcome.
12-09-2019 04:09 PM
Hi CarissaV,
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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