03-26-2020 05:27 PM
I keep getting an error message that I have paper jam. There is no paper in the printer. I've attempted in turning off the printer, unplugging the printer, etc. but I continue to get a paper jam error. Any suggestions?
03-27-2020 04:15 PM
Is the error light blinking on your PIXMA MG2522?
If it is, how many times does it blink before there is a pause?
Also, is the power light blinking as well? Or is the power light steady and only the error light is blinking?
04-02-2020 05:51 PM - edited 04-02-2020 05:51 PM
One possible cause of this error is if the front door of the printer (in front of the inks) is left down when attempting to print or copy. Press one of the printer's two Start buttons to clear the error and proceed with printing, or Stop to clear the error and stop printing.
If the error persists after ensuring the front door of the printer is closed, then you will need to contact Canon support for further assistance. If you're located in the U.S., create or log into a Canon Account and register your printer HERE for your personalized support options. If you're located outside of the U.S., you may find your local branch of Canon using the map on the Canon Global website: http://global.canon/en/support/
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