03-23-2020 10:34 AM
The instructions say to put the printed sheet in the scanner then press the Start Button. I do all that as instructed but when I press the Start Button it just turns off the printer. I've tried many times but pressing that button only turns off the printer. Can someone help?
03-23-2020 04:12 PM
Please make sure that you are pressing the Color or Black Start button, not the Power button on your PIXMA MX490.
To view the steps to perform an alignment, please use this link:
To view a video of this process, please click on the video below: