Canon Community Canon Community

New Contributor
Posts: 2
Registered: ‎03-23-2020

Print Head Alignment MX490

The instructions say to put the printed sheet in the scanner then press the Start Button. I do all that as instructed but when I press the Start Button it just turns off the printer. I've tried many times but pressing that button only turns off the printer. Can someone help?




Product Expert
Posts: 2,644
Registered: ‎07-28-2014

Re: Print Head Alignment MX490

Hi koolkingrichard,


Please make sure that you are pressing the Color or Black Start button, not the Power button on your PIXMA MX490.


To view the steps to perform an alignment, please use this link:



To view a video of this process, please click on the video below:


Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement