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Print Head Alignment MX490--need help

koolkingrichard
Apprentice

Hello,

 

Apparently something happened to my original message because I couldn't find it anywhere even though I looked then searched. I guess I did something wrong somewhere....

 

Anyway, the instructions my printer gives me when I try to align its printer heads is to press the Start Button after putting the sheet it printed on my scanner bed. However, when I do, it justs shuts off my printer. I tried several times but it always shut off my printer.

 

I don't know what else to do. Can someone help?

 

Regards,

kk

1 REPLY 1

Danny
Moderator
Moderator

Hi, kk! The original post wasn't deleted but rather moved to the correct category. The PIXMA MX490 is a multifunction printer and so we moved it to the Multifunction Printer forum category. Your original post has been answered by one of our subject matter experts and you can find it HERE.


Hope this helps!

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