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Poor scan quality on PIXMA TS6320

jahintzy
Apprentice

Maybe someone here can point me towards a setting that I might be missing or something? This is a painting I scanned earier using the canon app on my phone. The colors should be bright green and purple, but instead its olive and black. The settings were on color and 4x6 portrait. Also, the file size is much lower than I would expect it to be for a 300dpi scan. 

 

poor scan.jpg

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi jahintzy,

 

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com



 

 

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