02-25-2021 12:50 PM
Getting Printer Error code C000 in message screen. I rebooted, same message. Paper and toner are full. No issues since it was new. Printing via LAN in my home. Is there a simple diagnostic/fix, or is this printer unrepairable?
03-24-2021 04:14 PM - last edited on 04-02-2021 01:45 PM by Danny
Hi Pixmx722,
Please turn your PIXMA MX722 off. Wait a fwe moments and turn it back on.
When your PIXMA MX722 starts making internal noises (like something is moving), please disconnect the power cord.
Once disconnected, please open the cover and move the print carriage to the middle and remove the ink tanks.
After the inks are removed, please leave them out and close the cover.
Reconnect the power cord and turn your printer on.
You should now get a 1660 error because the ink are not installed. Please open the cover and reinsert the ink. Please make sure that each ink tank clicks into place and close the cover.
If the C000 error returns, your PIXMA MX722 would require service. You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002. They're available weekdays and Saturdays after 11 AM ET (8 AM PT). Let them know you have been working with technical support and the Canon Upgrade Program was offered.
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