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New Contributor
Posts: 1
Registered: ‎07-18-2014

Pixma mg7120 address reset for scanning

I recently moved from Norway to the US.  In Norway I had a european model of the Pixma mg7120 printer with my laptop setup with the various Canon programs to allow for printing and scanning (all worked fine). 

 

Since arriving in the US I have purchased a new mg7120 printer. I still am using my laptop from Norway (same Canon programs) - printing seems to work fine, but when trying to scan it seems like my old mg7120 address is being reference in the scan setup program and I am not able to figure out how to set this for the new printer.

 

What would be the best way to fix this issue?

 

Thanks

Highlighted
Product Expert
Posts: 2,644
Registered: ‎07-28-2014

Re: Pixma mg7120 address reset for scanning

Hi allrerd,

 

It would seem as though the driver may ned to be reinstalled.  I can show you how to do that, but would need a little more information.

 

What version of Windows are you using, Windows XP, Vista, Windows 7 or Windows 8?

 

Are you using the 32 bit or 64 bit version of Windows?

 

Are you using your PIXMA MG7120 with a USB cable or are you using it wirelessly with your laptop?

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