07-18-2014 09:12 AM
I recently moved from Norway to the US. In Norway I had a european model of the Pixma mg7120 printer with my laptop setup with the various Canon programs to allow for printing and scanning (all worked fine).
Since arriving in the US I have purchased a new mg7120 printer. I still am using my laptop from Norway (same Canon programs) - printing seems to work fine, but when trying to scan it seems like my old mg7120 address is being reference in the scan setup program and I am not able to figure out how to set this for the new printer.
What would be the best way to fix this issue?
07-30-2014 06:47 AM
It would seem as though the driver may ned to be reinstalled. I can show you how to do that, but would need a little more information.
What version of Windows are you using, Windows XP, Vista, Windows 7 or Windows 8?
Are you using the 32 bit or 64 bit version of Windows?
Are you using your PIXMA MG7120 with a USB cable or are you using it wirelessly with your laptop?