07-18-2019 11:43 AM
07-19-2019 03:02 PM
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
07-22-2019 01:58 PM - last edited on 07-22-2019 02:04 PM by Porcha
Please make sure that both ends of the power cord are securely connected. Also, please try connecting your PIXMA MG6320 to a different power outlet. If your PIXMA MG6320 still does not power on, it would, unfortunately, require service.
You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30 PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002 seven days a week, 8 am to Midnight. Let them know you have been working with technical support and the Canon Upgrade Program was offered.