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Pixma g4210 sleep issue

Srs
Apprentice

Having an issue where even though auto on is enabled the printer will not wake up when a print job is sent and the printer has to be woken up with a button press

auto off is disabled and auto on is enabled

are there any other power settings?

any way to shut off sleep mode?

4 REPLIES 4

katman179
Apprentice

yeah, me too.  At least with Macs.  Our iMac and two Macbook pros.  It wakes up fine for my HP running Windows though.  can't figure it out.  There are no drivers to download and install for Macs, it's built in them already.  I wonder if others have had this issue and if they don't have any problems with Macs, what's different.  Is your computer a Mac or PC?

HP windows 10 pc, it's definitely a printer issue as the jobs print when a button is hit to wake the printer up

 

hmmm, I don't have to press the button if I use my HP laptop, it just wakes up and prints.  But on the macs we have to press the $&%^( button to wake it up.  I have my settings the same as yours.  I am on hold with Canon tech support right now...

Please let me know what the solution is if you get one and thanks

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