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Pixma g3200 only printing black

cac20
Apprentice

Hello.  My printer initially stopped printing black (weird yellow and red images) but now only prints black.  Have gone through cleaning x 2 and deep cleaning.  All nozzle test pages only print top inch of perfect black squares then describes how many pages should be left. ("601-650 pages, Bk 1-500, Col 1-5000, ver. 3.05). No attempt to print colour.  Lots of ink in each container. Any suggestions?  Thanks!

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi cac20,

 

Please perform a system cleaning:

 

https://support.usa.canon.com/kb/index?page=content&id=ART167332

 

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI

 

 

 

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