Canon Community Canon Community

New Contributor
Posts: 1
Registered: ‎02-27-2019

Pixma TS9521C is tearing envelope seams as it prints



My Pixma TS9512C is tearing envelope seams on the back of my envelopes as it prints the front of the envelope. It does not happen on every envelope, seems to be at random. Any tips to prevent this?



Product Expert
Posts: 886
Registered: ‎11-19-2018

Re: Pixma TS9521C is tearing envelope seams as it prints

Hi brookel,


Please click HERE for an article about loading envelopes in the printer. There are some pretty good tips under step one they may help with the random envelopes getting torn.


Did this help with your issue? Please click the Accept as Solution button so that others may find the answer as well.




powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement