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New Contributor
Posts: 1
Registered: ‎02-27-2019

Pixma TS9521C is tearing envelope seams as it prints

Hello,

 

My Pixma TS9512C is tearing envelope seams on the back of my envelopes as it prints the front of the envelope. It does not happen on every envelope, seems to be at random. Any tips to prevent this?

 

Thanks!

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Product Expert
Posts: 818
Registered: ‎11-19-2018

Re: Pixma TS9521C is tearing envelope seams as it prints

Hi brookel,

 

Please click HERE for an article about loading envelopes in the printer. There are some pretty good tips under step one they may help with the random envelopes getting torn.

 

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