Canon Community Canon Community
 


Reply
New Contributor
Posts: 2
Registered: ‎02-24-2019

Pixma TR 7520 Problems

Greetigs.

I am new.  The Pixma TR7520 commands do not sync with my Mac OS10.13.  I have tried to use the  printer/scanner commands from the  Quick Menu,  and nothing happes.  I hve tried to use Google Drive  and nave had no luck.  I have purchased a new printer cord thinking that to connect to the printer directly via USB would help-- no luck.    I have tried to use the commands on the  touchscreen  of the printer and I keep gettting the message that the "printer/scanner cannot be found  or  may be in use by another  user"  I am so frustrated, and I wish I had never purchased this printer.    I should have stuck with  HP. Help.

 

Highlighted
Product Expert
Posts: 890
Registered: ‎11-19-2018

Re: Pixma TR 7520 Problems

Hi DebraC,

 

Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).

 

We look forward to hearing from you.

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement