cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Pixma Mg2522 scan images being cut off

RabicanShiver
Apprentice

I have a MG2522, windows 10.

 

When I try and scan via "view connected devices > start scan" the image imports, and the top and bottom inch or so is cut off every time.  Is there any way to have it scan the entire page?

 

 

2 REPLIES 2

shadowsports
Legend
Legend

Greetings,

What appication are you using to scan "view connected devices"?

 

Is it possible you have set the scan area to something smaller than the size of your image?  (8.5 x 10) instead of 11?

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

Patrick
Product Expert
Product Expert

Hi RabicanShiver,

 

Please try scanning using the IJ Scan Utility:

 

https://ugp01.c-ij.com/ij/webmanual/ScanUtility/W/MG2500%20series/1.1/EN/SU/Top.html

 

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Announcements