04-27-2020 11:13 PM
06-18-2020 09:00 PM
My MX922 is 4 yearts old, but really has not done much printing. I'm having issues with it printing blank pages sometimes, printing parts of documents while leaving others out, and also seems now like the black is not printing. I've:tried
- updated the drivers
- printing a windows test page from my laptop (bluetooth connected) which printed as blue only
- cleaning the nozzles via the maintenance function
- removing the printhead and running hot water through the color holes
- it shows I have black ink, but no black is printing on the check pattern
does this sound like clogged print head, or is there more going on like a software issue?
06-21-2020 02:06 AM
John, I saw your post and read all of the steps you have already taken.
I recommend following all of the steps listed by Canon Community member, PDIT, earlier in the thread (page 1) for this topic.
I found that by doing so the printer re-booted itelf which is something that doesn't happen by updating the drivers and just removing the printhead.
I had been close to tossing out my Pixma 7520 until I read PDIT's post, tried the steps and my printer was completely restored.
06-22-2020 04:51 PM
thanks. I went through those steps as you requested and am getting partial success.
the printer says that i am out of M, Y, & C ink, but have BK & PGBK. I tried printing a word doc with just the word "TEST" written in black., figuring that the missing ink colors should not be an issue. It took quite a bit of "adjusting" (moving, noises), but finally spit out the paper with the word "TEST" written correctly, except that it was a very, very faint blue. Do all ink cartirdges need to be full to print something black only?
06-23-2020 02:00 AM
I'm glad you are, at least, making some progress.
I have a different Pixma model from yours (MG7520) and my printer won't let me print at all when an ink tank is empty.
All (5) ink cartridges have to be in the tank carriage even if I am just printing in black and white.
So you might try installing the correct cartridge in each slot of the carriage and see what happens then.
06-23-2020 03:06 PM
So even though (3) of the cartridges are empty the printer doesn't display a message about that on start-up?
And does your printer still operate despite the cartridges being empty?
Do you have any full cartridges you could install -- or would you have to buy new ones?
I realize you don't want to spend money on a printer that might not function properly after your doing all of these restoration actions.