Printer/Multifunction Support

[MadMike]

Had this problem printing from notepad...blank page

Printed to PDF and print from Adobe ... blank page

Copy from Notepad and paste to Excel ... printed fine.

Tried printing from notepad ... blank page

Changed font in Notepad...printed fine !!!

Changed back to original font in notepad...printed fine!!!

So my guess is that that font in the printer's memory was blank, so it was effecively printing every chanracter as a space.

[bocaboy]

My MX922 now lives in a landfill having been replaced with an Epson 2750. I've never looked back. You may or may not be right about the font issue, but so many people have experienced this problem that it's no longer worth the effort to even try and fix it.

For the record, this is the second Canon product that has fallen apart in a short time. I'll never invest in a Canon product again.

[bgparks]

Not sure if someone provided this answer already, but I downloaded and reinstalled the printer driver and it fixed my problem of blank pages...https://www.usa.canon.com/internet/portal/us/home/support/product-finder/support-printers?cm_sp=CSO-...

Hope this help someone.

[kategar]

Thank you very much for this info. It worked for me. K

[Candycane3242]

Thanks for this link as it worked for me also.

[Candycane3242]

I downloaded and reinstalled the printer driver as suggested by bgparks...and it worked for 7 whole days but now my printer has again regressed to printing only blank pages.....so I tried to repeat the download and installation process again, but this time it didn't solve the problem.
I am now beginning to believe that this printer was a waste of money as is very poor quality and totally unreliable as others have said. 

[mmc]

This worked.  I didn't remove the print head, but the hard reset got everything working again!  Thanks! 

[jessicasmartt]

Just adding my story in case it's helpful. Mine wasn't this model but same problem. Talked with tech support, did all his recs, and he said it's done and to buy a new one. I just didn't want to give up so easily. I did the "align print head automatically" step, which he didn't suggest. It gave me an error code saying it could not complete, so I followed instructions I found somewhere  that said to remove cartridges, unplug, hold power button for 60 seconds. Felt weird, but I thought what the heck! When I turned printer back on, I was able to complete the head alignment. Then I tried the nozzle check and it printed! And then copied!!! I think there was a glitch in the system somewhere and obvioulsy not a hardware issue. So there's something else to try? Oh, and I prayed! Just saying!

[magarzamichael]

I was having the same issue with my Canon (MX920). It kept printing blank pages. I tried many different solutions including printing different file formats, fonts, updating the driver, powering off and on for potential memory issues, and different maintenance tests. Finally, I found a solution that worked for me.

In the Maintenance settings of my printer I went to Print Nozzle Check Pattern. After the printer prints out the test page, it asks if the printed test looks like one of two patters. It gives the option to select which pattern; a normal looking grid or an uneven looking grid.

Even though I thought the test print looked fine, I selected the uneven option (b). by selecting this option, the printer offers to clean the nozzle which I selected. After the third time of repeating this process, new sections of the test print began to show. 

I repeated this process about 10 times before the printer started printing normally again. 

[Paul-from-WI]

Thank you magarzamichael for this suggestion. I printed the nozzle page and it showed all of the colors however, it showed no bar or anything on the top of the page, for the large black ink cartridge. I knew it was missing because the screen shows an example of what the page should look like. I tried the cleaning button a couple times to no avail. I then tried the deep clean button, for the black only. I printed the nozzle page and the top bar printed, but wasn't quite full. So I performed the deep clean on just the black again. Then I printed 3 seperate documents with no issues. Yay. By unclogging my black ink jet I have good quality printing now. In retospect I had left my printer sit unused for months and months, so a clog occurring would make sense. TY TY TY