02-24-2015 05:08 PM
02-24-2015 05:21 PM
Hi!
To ensure the most accurate information is provided, we will need to know the version of Windows or Mac in use.
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
02-24-2015 06:38 PM
02-27-2015 07:06 AM
Hi HeidiL,
The paper tray that the printer will print from is selected automatically according to the paper size selected in the application software being used on the iPad, and the region in which AirPrint is used. When Apple's photo application software is used, the default paper size is 4 x 6, so the printer will attempt to print from the upper tray. If you want to print on another paper size such as 8.5 x 11, you will need to use a program with your iPad that has that paper size as a selectable option and print from that program to the printer.
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04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
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