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New Contributor
Posts: 1
Registered: ‎08-14-2017

Pixma MX712 will not turn on!

My, just over ONE YEAR OLD Pixma MX712 WILL NOT TURN ON!!! Looking at all the posts, I’m sure there is a big issue with the Canon printing products. I am very disappointed with the answers I received from tech support, "Check you outlet", "Make sure its plugged in", "change the outlet its plugged into", really, that’s the help. They did give me the phone # for their customer store where I can purchase a new or refurbished printer. Hmm, why would anyone in their right mind buy another Canon printer. Why would I need to purchase a new one, I JUST DID!

So not to be total unfair to Canon, I have and still do own many cameras from them, including my EOS T6I SLR. I have never had any issues with canon products until now. 

 I hope Canon address this asap! I need a printer that works. 

Product Expert
Posts: 3,253
Registered: ‎10-16-2012

Re: Pixma MX712 will not turn on!



Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

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New Contributor
Posts: 1
Registered: ‎03-18-2018

Re: Pixma MX712 will not turn on!

I do not see a contact us link
Reputable Contributor
Posts: 593
Registered: ‎11-20-2012

Re: Pixma MX712 will not turn on!

Hi Gary2! 

Thanks for joining and posting in our Canon Forums! 

You can reach our United States based techincal support team by clicking HERE.

We hope this helps! 

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