12-18-2017 12:27 AM
So I just tried to print a four-page document, double-sided off my MX532 printer, and I got an error message. It said "Error Printing" in the print queue (on Windows 10), but, the document actually was printing. It was just unusually slow. I'm using a wireless connection and it took around 5 minutes to print my document. I'm not sure why my printer is acting like this. Any ideas as to why it's printing so slow?
03-06-2018 05:20 PM
Let's start by checking the printer's connection to the network. You can print out the network configuration using the steps HERE.
Much of the information will not be relevant, but the important things to look at are:
Is the connection active or inactive?
Does the SSID (network name) match the one the computer uses?
What is the signal strength?
What is the IPv4 IP address?
I look forward to your reply.