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Pixma MX492 Can't Initiate Scanning

LGB2
Apprentice

Hello: 

 

I used to be able to scan using the MyImages tool bar then I had to use the IJ Utility bar and now I can't scan at all. In the past I have downloaded unistalled and reinstalled the appropriate drivers every time I used the scanner. I try to find the problem through the user manual but to no avail. Please help. 

 

My computer is operating on Windows 10. 

 

 

2 REPLIES 2

shadowsports
Legend
Legend

Greetings,

 

Could the problem be how the printer is connected..  and to what?

 

Start here:

 

https://ugp01.c-ij.com/ij/webmanual/Manual/W/MX490%20series/EN/CNT/CNT_Myprinter_Trouble.html

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

Thank you I will work on it and will post my results. 

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