11-20-2019 11:59 PM
Black cartridge is over 1/2 full but will not print. It is a newer XL cartridge.
The color cartridge will print, its about the same level, and it is the original one that
came with the printer about 3 years ago.
I haven't used the printer that much since I changed the black cartridge about a year ago.
Why is this happening?
11-21-2019 12:11 AM
11-21-2019 04:05 PM
Try performing a few cleanings to see if this will help with your issue. Visit the following link for details: