05-29-2013 11:35 PM
Paper jam occurred and after clearing I received the 6A00 error. Did the troubleshooting steps noted in manual but error still occurring. Print carriage appears to be problem that could be related to the jam. Service call is what manual suggests. Does anyone know approx cost to fix or is it not worth it and just get a new printer? Appreciate any input.
06-02-2013 12:20 PM
Unfortunately, if the error persists we would have to advise that you contact our support group using the link below for additional assistance with this matter.