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New Contributor
Posts: 3
Registered: ‎03-07-2020

Pixma MG8220 small business card jammed HELP!!!

I was trying to print information on the back of a business card. The card got jammed and I can't even see it to remove it... Smiley Sad I tried removing the bottom paper feed tray, nothing there.

I've opened the printer like I would replace ink and I can not see the card. I even opened the back feeder section and can't see any paper there. Help!!! is there a way to open the unit up further to find the card??? 

 

I love this printer scanner it has served me well and I don't want to chuck it for a little business card stuck inside!

 

Thanks in advance!

Esteemed Contributor
Posts: 3,537
Registered: ‎11-19-2017

Re: Pixma MG8220 small business card jammed HELP!!!

Greetings,

All conventional methods for removing jams in the 8220 are here:

 

https://support.usa.canon.com/kb/index?page=content&id=ART111301 

~Rick
Bay Area - CA
~6D2(v1.1.0) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100 ~ImageClass MF644Cdw ~LBP622dw
New Contributor
Posts: 3
Registered: ‎03-07-2020

Re: Pixma MG8220 small business card jammed HELP!!!

That link does not work... Smiley Sad

Moderator
Posts: 41
Registered: ‎11-12-2019

Re: Pixma MG8220 small business card jammed HELP!!!

Try this one: https://Canon.us/3tsj7

New Contributor
Posts: 3
Registered: ‎03-07-2020

Re: Pixma MG8220 small business card jammed HELP!!!

Thank you I had already been to that site. I can't even see the business card. I brought the unit to a printer repair shop. They will need to open up the unit. I was hoping to be able to do this myself.
.
Product Expert
Posts: 3,885
Registered: ‎07-28-2014

Re: Pixma MG8220 small business card jammed HELP!!!

Hi AbbeG,

 

Because you were not able to remove the jammed paper using the guide that Mike provided, your PIXMA MG8220 would require service. You are eligible for Canon's Upgrade Program.  This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system.  This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

 

To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET).  If you would like to take part in this option, please call our Sales Department at (866) 443-8002 seven days a week, 8am to Midnight.  Let them know you have been working with technical support and the Canon Upgrade Program was offered.

 

 

 

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