Pixma MG7720 Borderless Printing Issue

[lynne_ashcraft]

Hi there. I have been unable to print at 8.5 x 11 borderless setting lately. I had no issue with this previously but it suddenly came up within the last week or so. I am on a Mac with OS High Sierra 10.13.6. I tried deleting the driver and reloading, but still end up with a border on the finished print. I confirmed my OS is completley up to date, Photoshop is updated (cc v. 21.1), and the driver is up to date. Here is a screen shot of the print preview and my printer settings. You can see on the print preview that the image should be a full bleed to the edge of the 8.5 width.

Here is the second screenshot to confirm it is set to 100% scale. 

Here is what comes out of the printer

Any suggestions?

[lynne_ashcraft]

Anyone?

[Patrick]

Hi lynne_ashcraft,

It is recommended that you contact one of Canon's Technical Support Representatives via phone. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI