02-21-2019 09:54 PM
I have Canon MG7700 printer, I just replaced the PGBK cartridge, it is telling me that the ink cartridge is not recognized. I replaced it with Cartridge World PC-B-PGI250-HC. It looks exactly the same as the one that I removed. The light is lit indicating that it is in place. Please help.
02-22-2019 04:14 PM
Third-party, and refilled inks may not register properly. You can try to disable the ink sensor by pressing and holding the red Stop/Resume button for 5-7 seconds. You should then be able to print until the ink cartridge is empty.
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04-14-2019 07:13 PM
06-04-2020 02:48 AM
I have used the stop button to clear the new ink issue several times. It still isn't helping. I have tried the home button to redo the maintenance to the unit. I am unable to bring it up.I have also tried to do maintance on my laptop as well. Still no help.