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Posts: 1
Registered: ‎04-01-2020

Pixma MG7120 -- error message 1681 will not go away

The ink cartridges are installed correctly and I cannot get the error message to go away.  

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Posts: 1,806
Registered: ‎10-25-2012

Re: Pixma MG7120 -- error message 1681 will not go away

Hello!

So that the Community can help you better, we will need to know the Computer Operating System you're using (Windows Vista/7/8/10 or macOS 10.x), as well as the way you connect to your device (USB or WiFi).

Any other details you'd like to give will only help the Community better understand your issue!

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options. 

If you're outside of the USA, please click HERE to find support options in your country.

Thanks and have a great day!

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