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Posts: 1
Registered: ‎04-05-2015

Pixma MG7120 Printing Streaks, no red on test page

[ Edited ]

Our PIXMA MG7120 has been working well for several months. We just replaced all the ink cartridges about a week ago, and it's been printing well for the first couple days. Then it started printing with white streaks. I've printed the same page 5 times, and it comes out EXACTLY the same each time. I've printed the nozzle test page, and the grid is perfect and all the colors are solid, except the Magenta, which is not printing at all. I've checked the ink cart, which is unwrapped correctly and inserted solidly.

 

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Posts: 577
Registered: ‎11-20-2012

Re: Pixma MG7120 Printing Streaks, no red on test page

Hi melissag!

 

Thanks for posting in the Canon Forum! The Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.

 

Thanks!

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